SCADA Plan, Operate and Inform Supervisory Control and Monitoring I/O Devices PLC, Rtu, DCS, DDC, HvAC Nexa Facilities Management, Building Automation CitectSCADA Batch, Pocket, Scheduler, Reports, FastLinx ERP Ampla Cost, Downtime, Knowledge, Metrics, Maintenance, Planner, Production, Quality, and tracking Citect HMI Citect: real-time. Wonderware solutions have now become AVEVA solutions! Find further information regarding this exciting change, solutions, and services. Nov 12, 2018 Citect Scada Software Protection Failure Analysis Software The trending function is as close to analysis as most SCADA softwares get. Citect's Ampla™ and Telvent's WMS. The software then follows the methodology.
Try the following suggestions, keeping inmind that some of these can only be implemented on certainoperating systems:All Operating Systems:
(1) If the error(s) occur(s) immediately on startup, thisusually is an indication that Internet Explorer is either notinstalled on the system, or that it needs to be upgraded. Make sureyou are running Internet Explorer v4.01 or higher. If InternetExplorer did not come with the system, the latest version canbe found at the following Microsoft web site: http://v4.windowsupdate.microsoft.com/en/default.asp The reason is that Citect uses the same cryptography as InternetExplorer uses in order to detect the licenses on thekey.
(2) Upgrade the Sentinel driver: The latest version is providedby SafeNet, Inc. and can be downloaded at the following website: http://www.safenet-inc.com/support/tech/sentinel.asp If you are using a USB (Universal Serial Bus) Citect key, it isrecommended that you have Sentinel Protection Installer v7.0 or later installed. After installing the driver, it is importantthat you reboot the operating system immediately.
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(3) Make sure nothing is plugged into the back of the key, suchas a printer cable or another license key. If the device goesoffline for any reason, then Citect can no longer detect the key.In the case of printer devices, I recommend that you use a networkprinter or another parallel port (if one is available or can bepurchased).
(4) Make sure you have installed the latest Service Pack releasefor your operating system and Citect version.
After you have installed the latest Service Pack, restart thesystem, reinstall the latest Sentinel driver and immediatelyreboot Windows again. If you have Windows NT or 2000, then pleasetry the suggestions in the following section only if the above hasnot fixed the problem:
Windows NT and Windows 2000 ONLY:
Raise the Sentinel driver's priority: Please go to theC:Program FilesRainbow TechnologiesSentinel System Driverdirectory and run the SetupSysDriver.exe program. Click on theConfigure Driver button and then the Edit button. Under thePort Ownership Method section, unselect the Auto check box andchange the Acquisition Timeout from 10000 to -1. By default, Citecttries to detect the key for a period of 10 seconds. If it cannotdetect it within this period, it then returns the 'SoftwareProtection Failure' error. Setting the Acquisition Timeout to -1forces Citect to locate the key until it finds it.
Windows 2000 ONLY:
Modify the parallel port settings: (Note: To do this, you mustbe logged in as a system administrator.) Please go to Control Panel| Administrative Tools | Computer Management and click on DeviceManager. Expand the Ports (COM & LPT) section, right-click onECP Printer Port (LPT1) and click on Properties. Click on the PortSettings tab and select the 'Use any interrupt assigned to theport' option box. Also verify that the LPT Port Number correspondscorrectly to the LPT Port the key is plugged into - in most casesthis will be LPT1. Finally, restart the operating system.
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For other articles pertaining to these key-related issues,please see KB articles Q1777,Q3014, Q3029,Q3120 and Q3395.